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Frequently asked questions

What is the return policy?


Returns are accepted within 30 days of delivery, provided the item is unused and in its original packaging. For additional details, click here to view our Return & Refund Policy.

Can I cancel or change my order after placing it?


If you need to make changes to your order, please contact us as soon as possible and we will do our best to assist before the order is processed and shipped.

When will I get my order?

Orders are typically processed within 1–3 business days after purchase. Once shipped, delivery times may vary depending on your location and the shipping carrier. You will receive a tracking number by email once your order has been shipped so you can follow its progress. You can click here to track your order

What if my order is damaged upon arrival?

If your item arrives damaged or defective, please contact our support team as soon as possible with your order number and a photo of the issue. We will review the situation and work quickly to provide a replacement or appropriate resolution. You can click here to contact us.

What payment methods do you accept?

We accept all major credit and debit cards as well as other secure payment methods available at checkout. All transactions are processed through secure payment systems to ensure your information remains safe and protected.